Season passes are strictly non-transferable and non-refundable.
When purchasing your pass, you will need an up-to-date passport-style photograph. This is so we can identify you upon entry to the parks. If the photograph isn’t of a suitable likeness or not clear enough, we reserve the right to refuse entry.
A digital copy of your season pass will be provided via email after purchase.
You should ALWAYS bring your digital pass when visiting the park. Access to certain events may require passes to be shown upon entry, even if an online booking has been made. We cannot guarantee park entry if you cannot provide proof of season pass status.
Season passes guarantee standard entry to the park when it’s open for the year that they’re issued. The 2025 main season will run from late March to early November, with exact opening dates and times to be confirmed. Vectis Ventures reserves the right to amend these dates at any time.
Children under 1 meter tall can enter the park for free.
Children under 1 metre must obtain a free Season Pass to be efficiently scanned into the park.
Children’s height will be measured at admissions, and shoes must be worn at all times.
On attaining a height of 1 metre, all children must either pay the normal individual admission day rate or purchase an upgrade to their Season Pass, which must be done at admissions in the park. This is charged at a pro-rata monthly rate, reducing as the season goes on.
Children under 1 metre and between 1 metre and 1.2 metres will be issued a colour-coordinated wristband to ensure a smoother operation within the park in ride queues.
Season pass holders get 20% off food & drink in-park when presenting a valid pass.
Season pass holders get 15% off shopping in-park when presenting a valid pass.
Season pass holders get 10% off pay per play activities in-park when presenting a valid pass.
Vectis Ventures (Blackgang Chine) is entitled to use the season pass holder’s details to contact them about service information, including, but not limited to, information about changes to these Terms and Conditions, details on using the Season Pass and expiry and/or renewal reminders.
The Park Manager, Managing Director, or their agents may refuse admission or revoke Season Passes at any time on the grounds of public safety or if other exceptional circumstances permit. Attempting to use a season pass that is not your own will result in the pass cancellation without a refund.
Access to the park is provided in accordance with our standard terms and conditions of entry.
The park reserves the right, in its absolute discretion, to vary the opening and closing dates of the park and remove or cancel all or any part of the rides, events, attractions or facilities for any reason at any time. The full value or any part of the value of the season pass will not be refunded, nor will any compensation be payable if any of the rides or attractions become unavailable or if any part of the parks, rides and attractions are closed or removed.