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Accessibility

Is the park suitable for wheelchair users?

The park is set on some of the Isle of Wight’s most beautiful coastline atop 400” high cliffs. This means that the route around the site is sloping in places and some paths have a gradient of 1:5. The majority of the park is accessible by wheelchair, but those in manual wheelchairs who wish to visit all areas of the park should be accompanied by strong helpers. 

Those using electric mobility scooters must ensure they are confident using the equipment and do not exceed its capabilities. Particular attention should be paid to the paths leading to and from Restricted Area 5, Cowboy Town & Snakes & Ladders where gradients are likely to be at their steepest.

Are there any specific accessibility sessions?

Coming soon! To ensure that all our guests are able to enjoy the park comfortably and safely, we are currently planning Accessibility Sessions. During these sessions, we may close off certain areas of the park, turn off the music and lift some of the usual requirements for a limited number of guests. Find more detail on these sessions on our accessibility page.

How do I qualify for a free carer ticket or Frequent Visitor Pass?

Guests who require additional assistance whilst visiting the park are able to claim free tickets or Frequent Visitor Passes for their carer(s). To qualify, proof of eligibility must be presented to our Front of House team. The following documentation is accepted:

  • Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months)
  • Personal Independence Payment letter (dated within the last 12 months)
  • A current and valid Blue Badge (or picture of, if the badge is within the vehicle)
  • A letter from a GP or consultant confirming the need for a full-time carer (dated within the last 12 months). This does not need to be a letter of diagnosis.

Can I hire a wheelchair or do you provide assisted mobility?

Unfortunately, we are not able to provide wheelchair or disability scooters for hire at the park. We recommend that all guests with questions about accessibility download our Accessibility Guide in the first instance.

Where can I find more information about accessibility?

We have a range of facilities available to help make park visits more suitable and comfortable for our disabled guests. Please download our Accessibility Guide for more details to help you plan and make the most of your visit.

You can find more information on our Accessibility page, and if you still have questions, please get in touch with us via [email protected] or 01983 730330.

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