1) Are dogs allowed in the park?

We welcome dogs, as long as they are kept on a lead at all times, and their owners clean up after them.

2) Is smoking allowed in the park?

Blackgang Chine is a non-smoking park. However, we do have designated smoking areas within the park for our visitors who wish to use them.

3) What age group is Blackgang suitable for?

Blackgang offers fun for all the family. Younger visitors may enjoy Nurseryland, Valley of the Dodos, the Pirate Barrels ride and Fairyland the most, whilst older children will love the Cliff Hanger roller coaster, and Waterforce waterslide. Parents and Grandparents can enjoy the stunning sea views and relax with one of our bean to cup coffees whilst the younger ones let their imaginations run wild!

4) Can we use our ticket more than once?

Park entry tickets entitle you to a minimum of one visit only. Return visits are offered with our compliments for up to 7 days (up to and including the 7th day) from the date of first entry; after 1pm only and subject to standard entry terms & conditions. Special event tickets do not include 7-day returns as standard.

Return visits will only be permitted after 1pm and subject to capacity restrictions on the day of return. Please check our capacity indicator on our website for details ahead of your return visit.

Please find out more about our ticket terms and conditions here. 

5) Can we use our Blackgang Chine ticket to visit Robin Hill?

You can only use your Blackgang Chine standard ticket to visit Blackgang Chine. However, you can purchase a Joint Park ticket which provides great value for money and allows you access to both parks as many times as you like within the 7-day period.

6) What is a saver ticket, and who qualifies for it?

Any four people can enter Blackgang Chine for a special price which offers a saving on paying for four people individually. Please remember that under 4’s are free. Our staff will always offer you the best price for entry into the park for you and your group, and are happy to help you work out the best rate.

7) Do you take Tesco Clubcard Vouchers?

Unfortunately, we don’t accept Tesco Clubcard vouchers at this time.

8) Do you offer student or NHS discount?

Unfortunately, we do not currently offer student discounts or NHS/Blue Light discounts at this time.

9) Do you offer any concessions for Island residents?

All visitors have the opportunity to buy one of our ‘Frequent Visitor Passes‘.  The tickets can be bought for either Blackgang Chine or Robin Hill if you prefer one of our parks over the other, or if you enjoy both parks, we can offer a Joint Park Frequent Visitor Pass. This is the best value for money option for customers who regularly visit the parks.

10) Can we bring our own food and drink into the park?

Visitors are welcome to bring their own refreshments into the park, and there are lots of suitable picnic areas. However, we do have a wide range of catering options throughout the park offering everything from a light snack to a full meal to suit every taste.

11) Do we have to pay for anything once we are inside the park?

All our rides and attractions are included in your ticket price, and are free to use as many times as you like during your visit. However during peak season, we may have additional attractions, such as Gold Panning which will have an additional charge. During special events, there may also be other additional activities, such as Potion Making and Face Painting which will incur a small charge. Refreshments and gifts from our shop are not included, and we do have a few coin operated games spread throughout the park.

12) What is the minimum age a child can enter Blackgang Chine on their own?

You must be at least 14 years old to enter the park unaccompanied by an adult up to 6 pm, after 6 pm you must be 16 years old to enter unaccompanied by an adult unless stated otherwise as part of an event. We reserve the right to refuse entry to any one we don’t believe to be old enough, so please bring some I.D (Passport, Birth Certificate only) if you think you might need to.

13) Are there any restrictions on the rides at Blackgang?

We have strict health and safety laws that we must abide by. Visitors have to be a minimum of 1 metre tall and accompanied by an adult to ride on Waterforce (or 1.2 metres to ride unaccompanied) and 1.1 metres tall to ride Cliff Hanger and use the Snakes and Ladders. Visitors using the Cliffhanger must be able to fasten their seatbelt for the ride to operate. Visitors must be over aged 1yr to ride Pirate Barrels and each barrel has a total limit of 159kg.

14) Is everything open in adverse weather?

We try to keep everything open wherever possible, however, in some weather conditions rides and attractions are forced to close. In wet weather Snakes and Ladders will close, as the stainless-steel slides become too slippery. They will remain closed after a shower until they are dry. In very high winds, we may have to close Cliff Hanger and Waterforce, however, this is very rare. Waterforce, Cliff Hanger, and Pirate Barrels will not run during thunder and lightning.

During these closures, the situation will be closely monitored and they will reopen as soon as it is safe to do so.

15) Is the park suitable for disabled visitors?

The park has a range of facilities suitable for disabled visitors, included designated disabled parking. Please download our Guide for Guests with Disabilities to ensure you can make the most of your visit with us.

Unfortunately, we don’t hire out wheelchairs or disability scooters, so please make adequate provisions before you visit.

16) Can I pay by card?

To reduce the amount of cash handled on-site we ask that all guests ensure they are able to make purchases with either card or contactless payments when in-park.